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Shipping and Returns Policy

SHIPPING AND RETURNS POLICY

Holiday Shipping:

All US Domestic orders placed by 12/13/ are due to arrive by December 24th

Processing: 

  • Bewild.com orders will be processed within 1 business day.
  • Orders placed after 2:00pm Eastern Standard Time start their processing period the next business day.
  • Bewild.com does not process on Saturday, Sunday or Holidays.
  • An order confirmation email and tracking number email will be sent to the e-mail address you provide. 
Shipping: 
  • Bewild.com uses USPS and UPS to ship your items. Depending on the service used your shipment can be tracked at www.usps.com or www.ups.com using the tracking number emailed to you.
  • Shipping rates are based on time, weight and location. All shipping times are estimates and can not be guaranteed.
  • Shipping cost can be estimated using our 'Estimate Shipping and Tax' calculator before checkout.
International Shipping: 
  • Once your shipment has left USPS international sorting facility, it may not be track able by Bewild.com or USPS depending on location.
  • All applicable custom fees, taxes and duties are the sole responsibility of the customer.
  • It is at the sole discretion of custom agents to release your package. Customs agents may delay delivery of packages.
  • For more information on customs and duties charges, please contact your local customs office. 
Contact support@bewild.com with any questions.
 
Returning / Exchanging Merchandise
    1. Before you return merchandise to us you must email support@bewild.com for approval and instructions.  
    2. Has to fall within the 30-Day period from receiving the order
    3. To Exchange the product MUST be unopened or in its original packaging with the tags still attached.